Having issues with your luxury watch? Let us take care of it!

If it’s been over 5 years since your last service—or if your watch is showing signs of trouble like stopping intermittently or fogging up—it’s time to get it checked. Ignoring issues can lead to further damage, even harming the movement itself. Just like people need regular health check-ups, luxury watches do too.

If you’re unsure about watch repair or what needs to be done, feel free to reach out to us for a free professional assessment and quotation.

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Watches Repaired

Lubrication Service

Over time, the lubricating oils inside a watch movement can dry out, leading to friction and wear on components. To maintain smooth performance and prolong the watch’s lifespan, we recommend a full lubrication service every 5 years.

Lubrication Service Steps:

  1. Completely disassemble the watch movement
  2. Clean all parts using a specialized cleaning solution
  3. Dry and reassemble the components
  4. Apply fresh lubricating oil to precise points
  5. Apply fresh lubricating oil to precise points

Polishing & Refinishing

香港手錶維修 打磨翻新 Hong Kong watch repair polishing

Scratches and dents are common from daily wear. If needed, we begin by restoring the metal using gold/steel filling before polishing to ensure the shape remains intact and the finish looks like new.

Polishing & Refinishing Steps:

  1. Disassemble the watch case and bracelet; remove the movement if necessary
  2. Identify areas needing polishing or deeper restoration/li>
  3. Perform metal restoration (gold or steel filling) for deep scratches
  4. Use specialized wheels for brushing, according to the original grain
  5. Apply polishing compound with the appropriate wax for a high-shine finish
  6. Clean all components and reassemble the watch
  7. Perform water resistance testing after reassembly

Authenticity Verification

香港手錶維修 手錶真偽檢查 wristwatch authencity check

Luxury watch Authenticity Check

Worried about the authenticity of a watch purchased from a third party? Our professional watchmakers provide a comprehensive authenticity inspection and detailed report. The authentication process includes:

  1. Exterior Evaluation: We assess the dial, case, hands, bracelet, and clasp for design accuracy and craftsmanship.
  2. Movement Inspection (if needed): We open the case to evaluate the movement’s components, materials, and finishing techniques.
  3. Authentication Certificate: A formal report includes detailed watch information and photos (if applicable), stamped and certified by our center.

Parts Replacement

香港鐘錶維修 手錶保養 勞力士 更換零件 原裝 changing movement parts

Rolex Parts Replacement & Watch Maintenance

When damaged parts are discovered during repair, we prioritize using original manufacturer parts to maintain consistency and value. However, sourcing OEM components depends on the watch’s rarity and production year.

If your watch is a vintage or rare model, we recommend sending it to the official brand service center for parts replacement, though this option may be more costly.

If original parts are unavailable, we will use high-quality replacement parts, and when necessary, custom-produce components using CNC machining or 3D printing technology to ensure precise fitting and reliable performance.

Timekeeping Adjustment

香港手錶維修 檢查走時 走時較準 watch repair checking time accuracy

Time Accuracy Testing & Regulation

Magnetization or lack of maintenance can affect your watch’s timekeeping accuracy. Using professional-grade instruments, we conduct precise diagnostics to resolve timing deviations. Every watch has an acceptable margin of error—even top-tier brands like Rolex and Patek Philippe are no exception.

For example, Rolex watches with Superlative Chronometer Certification (C.O.S.C.) must fall within a daily deviation of +2/-2 seconds. If your watch is running slightly off but still within the brand’s specified tolerance, it is considered normal.

However, if your watch shows deviations beyond the acceptable range, it could indicate movement issues—such as dried-out lubricants or a sticking hairspring. Minor timing issues may be fixed through demagnetization, while more serious cases require full disassembly and lubrication.

Customization Services

尖沙咀手錶維修 電鍍 噴砂 PVD coating rolex blaken

Watch Modifications – Electroplating, Sandblasting, PVD Coating, Rolex Blaken-style Mods

  1. Diamond Setting: Transform your watch into a one-of-a-kind piece at a more affordable price. We use only high-quality, well-cut diamonds and gemstones to ensure brilliance and distinction.
  2. DLC Coating: Popular colors like black and white are available using our premium Diamond-Like Carbon (DLC) coating technology. This involves spraying carbon particles onto the watch’s surface, adding durability and scratch resistance. The coating is also removable in the future to restore the watch’s original appearance.
  3. Micro Sandblasting: Using professional microbead sandblasting equipment, we apply high-pressure quartz sand to the case or dial, creating a refined matte texture that reduces reflections and enhances the watch’s premium aesthetic.

AG Watch Repair Center Pricing List

All prices above are for reference only. The final price must be confirmed after inspection by the watchmaker.

Services: Maintenance Service / Time Error Testing / Oiling
Item Material Price
Watch
Refurbishment /
Appearance
Restoration
Steel HK$800
Steel Gold /
Rose Gold Steel
HK$1,200
Platinum /
Yellow Gold /
Rose Gold
HK$1,500
platinum HK$2,500
Item Price
reinforced steel material separate quotation
gold-plated material separate quotation
electroplating separate quotation
gem setting separate quotation
Item Price
replace the battery HK$200 – HK$800
additional watch strap separate quotation
power test HK$500
waterproof testing HK$1000 – HK$2000

1. Send Watch Photos

Send clear photos of your watch via WhatsApp or email, along with a brief description of the issue you're experiencing.

2. Receive Initial Quotation

After a preliminary assessment by our watch technicians, we will provide you with an initial quote, which includes basic repair costs and estimated charges for any parts that may need replacement.

3. In-Depth Inspection at Our Center

Visit our service center and sign the service agreement. Our technician will then disassemble the movement for a thorough inspection and provide a final repair quotation based on the detailed findings.

4. Collect Your Watch After Repair

Once the repair is completed, we’ll notify you for collection. Our technician will explain the work performed in detail. After confirming payment, you can take your watch home—restored and ready to wear.